Second Nature recently released our first-ever Triple Win Impact Report, detailing how Second Nature’s Resident Benefits Package creates wins for residents, investors, and property managers alike.
We dove deep into results from real Second Nature customers and collected research from some of the top voices in the property management industry to illustrate exactly how much time, money, and energy everyone can save when a fully-managed Resident Benefits Package is implemented properly. We’ve pulled a few of the key findings for you here, but we encourage you to download the full report and get the full picture on how you can save.
Credit Building is one of the most important features of the Resident Benefits Package. It gives residents a huge incentive to pay their rent on time. In fact, according to TransUnion, 85% of residents said they would be more likely to pay rent on time if they knew it was being reported to credit bureaus.
Beyond that, though, the impact of Credit Building on residents’ financial futures is staggering. On average, we’ve seen residents improve their credit scores by 64 points in the first year of enrollment. Since the average American renter has a credit score of 638, bumping that up to 702 can have incredible effects as on credit card debt, auto loans, and a future home mortgage. Let’s break it down.
The average American has a credit card balance of $6,365. With a monthly payment of $150, credit score can make a big difference in how much of that payment is actually paying off debt and how much is just mitigating the interest charges. That 64 point credit score difference can mean $1,526 in savings and get the resident debt-free 10 months sooner.
Looking at the average 5-year car loan, interest rates make a tremendous difference. In fact, moving from a credit score of 638 to 702 can save a buyer $3,900 over the life of the loan.
This is where the biggest savings kicks in. The median home price in the United States is now $423,000. If a first-time home buyer were to put down a 10% down payment, they’re left with a mortgage loan of about $380,000. Looking at average interest rates from Q4 of 2025, a 64 point credit score difference can mean big savings: up to $42,000 over the life of the mortgage.
Added up, that’s nearly $50,000 in savings, all because their on-time rent payments were reported to credit bureaus. Residents can change their financial futures, all thanks to a simple program that’s included right in their lease.
In property management, free time is difficult (or impossible) to come by. That’s why an RBP is so valuable – it puts time back in the hands of your staff, empowering them to focus on value-adding activities, maintaining properties, and keeping residents happy and in place. Let’s take a look at how an RBP can deliver 99 minutes per lease back to your team:
Nothing strains the property manager-investor relationship more than lengthy, difficult vacancies. They’re frustrated that they don’t have a rent check coming in, and you’re trying to do everything you can to get a resident in place quickly.
Our On-Demand Pest Control program is key to keeping residents happy in your properties, driving a 15% reduction in pest-related turns, according to Pest Share. Plus, when there are pest issues present at turnover, you’ll see lower turn costs and faster time to leasing thanks to our quick, effective program.
On top of that, Group Rate Internet delivers a service that residents want and are willing to pay for. NMHC and Grace Hill’s 2024 Renter Preferences Survey Report found that 90% of residents said high-speed internet access was a must-have. It was the third-most wanted amenity among the 172,000 surveyed renters, behind only air conditioning and in-unit laundry.
An analysis of Second Nature’s Group Rate Internet customers found that the program is a big factor in what properties residents choose. On average, properties advertising Group Rate Internet leased 5 days faster than those without. That means 5 fewer days of vacancy, and a whole lot less tension with investors.
Property managers aren’t the only ones saving time with an RBP. In fact, residents see a huge time savings thanks to a combination of Identity Protection, Move-In Concierge, Renters Insurance Program, and more. Let’s take a look:
Clean air filters increase the efficiency of HVAC systems. Not only does that reduce expensive maintenance and prolong the life of the system, it also saves on energy bills. Whether electricity is included in the lease or paid for by the resident, those savings are important.
Our comprehensive study of HVAC systems found that changing filters regularly delivered $177.84 in electricity savings per year. Since the average single-family resident stays for about 40 months, that means a savings of $592.80 over their full tenure. Importantly, that number is only going up.
Energy demand in the United States continues to climb, in large part due to the increased consumption of AI datacenters across the country. In fact, electricity prices have increased by about a third since 2022. That makes on-time filter changes and HVAC efficiency even more valuable for everyone involved.
These highlights only scratch the surface of our 2026 Triple Win Impact Report. To see the full scope of financial and time savings for residents, investors, and property managers, download the free report today.