One resident benefits package. Tons of value. None of the work.

Renters want more than a roof. Create unforgettable resident experiences and keep your property running smoothly with these unique benefits.

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It started with air filters. But rapidly, we realized we could make life easier for property managers, residents, and investors by bundling a suite of industry-leading services and products—creating happy homes and a Triple Win for everyone.

 

Our benefits package includes:

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Renters Insurance Program

Protect your people. Protect your property.

Renters Insurance Program

A master policy, HO4, and certificate tracking that:

  • Covers personal liability up to $100k and contents up to $10k

  • Includes a group rate from an A- rated carrier

  • Ensures 100% of residents covered

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Credit Building

Residents build credit by paying for virtually anything...except rent. Let’s change that.

Credit Building

We report on-time payments to the three major credit bureaus–resulting in:

  • Credit Score increases avg 42 points

  • Increased on-time payments

  • Immediate benefits by back-reporting up to 24 months

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Air Filter Delivery Service

Cleaner air and reduced costs? Refreshing.

Air Filter Delivery Service

On-time, automatic deliveries of quality air filters result in:

  • 38% fewer HVAC ticket requests

  • $177 annual savings on energy bill

  • Improved air quality

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On-Demand Pest Control

Residents shouldn’t have to live with unwanted guests.

On-Demand Pest Control

Evict bugs, keep residents, and get expert pest control coordinated for you:

  • 24/7 online claims

  • Nationwide provider network

  • Award-winning service

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Resident Rewards Program

Rent day is now rewards day.

Resident Rewards Program

Incentivize on-time payments with rewards through our award-winning app. Residents with on-time payments and good behavior earn rewards like:

  • Gift cards

  • Exclusive discounts

  • Cash prizes

  • Rent relief

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Move-In Concierge

No-stress utility setup for residents.

Move-In Concierge

Turn hours of research and calls into a single conversation. Our concierge helps set up the following services at the best rates:

  • Utilities (electricity, gas, water)

  • Cable and satellite

  • Internet and phone lines

  • Security systems

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Identity Protection

Identity theft isn’t a joke. And neither is this protection.

Identity Protection

1 in 4 Americans are victims of identity fraud. With AURA Identity Protection, your leaseholders get:

  • $1 million in coverage for losses due to identity theft

  • Constant monitoring by IBM’s Watson

  • Threat alerts, like a strange account established in your name

  • A dedicated case manager to assist every step of the way

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Already have benefits? No problem.

Seamlessly bundle your existing benefits with ours to create a winning experience for residents.

Why Second Nature?

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Fully-Managed

Your package is monitored and managed by Second Nature. This is what easy feels like.

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Customizable

If you have existing benefits, we’ll combine forces so your residents get one clean experience.

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Seamless

We integrate into your business process because PM should stand for property manager, not portal manager.

"We are helping residents build their credit, on-time payments are now happening, and residents are staying longer."

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Jennifer Stoops

PURE PM

"If I went and polled my tenants everything in there would be somebody’s favorite. I think it’s the collection of all of them that makes it really powerful."

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Brian Birdy

Birdy Properties

"You hear people call RBP the easy button. It's valuable add-ons for your residents that are done for you."

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Kelli Segretto

Property Management Inc.

"RBP feels like adding to my team, without adding to my payroll."

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Lindsay Baker

Evolution Real Estate

"Working with Second Nature was the easy button."

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Shawn Johnson

HomeVault Property Management

Deliver the ultimate resident experience

Our Resident Benefits Package gives residents everything they want without all the work.