Instead of clicking and calling around to find providers and rates, your residents can make one call and get an experienced navigator to guide them to a successful move-in experience.
With a move-in concierge service built into our Resident Benefits Package, all property managers have to do is get a signature on the lease. We'll then handle the move-in coordination and utility set-up from there.
Many residents know within the first few weeks if they want to renew a lease. Taking as much of the hassle out of utilities, internet, and move-in tasks makes all the difference.
Residents can do it all on their own if they want. But like a hotel concierge, combining everything into one call provides an exceptional experience. We’ve helped hundreds of thousands of residents set up water, gas, electric, cable, internet, satellite, and/or security.
Our expert concierge team does the research on providers, deals, and promotions and is ready to plug your residents in. You get expert insights without wasting all the time researching.
For property managers, there’s no change necessary to your move-in processes. We simply provide a resource to help make it easier for residents to follow your procedures.
"Offering the reward's program, renter's insurance, and move-in concierge, it's showing residents 'I'm not just a number.'"
A move-in concierge service, often referred to simply as "move-in concierge" or "utility connection concierge” streamlines the transition into a new home. Instead of juggling extra phone calls and internet searches to find providers, our service streamlines these tasks into a simplified process. Think of it as the convenience and expertise of a hotel concierge, but tailored for your move-in needs.
Our resident move-in concierge is designed to take the stress out of your residents’ relocation. Once they’re ready to set up utilities or services in their new place, they simply contact our dedicated team. In some locations, we can set up services in real-time. In areas with less convenient providers, our experts will guide residents on the best way to ensure they are all set. Whatever the easiest way possible is, our team will help residents get there and ready for move-in.
Incorporating a tenant concierge service, especially a move-in concierge, offers a distinct competitive edge in the property management space. Not only does it elevate the resident's experience by saving them time and hassle, but it also positions your property as a top-tier choice that prioritizes resident convenience. Plus, by facilitating quicker setups of essential utilities, it can expedite the move-in process, leading to higher resident satisfaction. In short, it’s an upgrade in service, convenience, and overall resident experience.