Take the stress out of moving with move-in concierge
Everyone hates utility setups. At best, it’s a chore. At worst, it’s money and time lost. Second Nature’s move-in concierge service helps residents get what they need the easiest way possible.
Utility setup the easy way
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Turn multiple calls into one
Instead of clicking and calling around to find providers and rates, your residents can make one call and get an experienced navigator to guide them to a successful move-in experience.
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Troubleshooting is off your plate
With a move-in concierge service built into our Resident Benefits Package, all property managers have to do is get a signature on the lease. We'll then handle the move-in coordination and utility set-up from there.
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Boost your retention and renewal rates
Many residents know within the first few weeks if they want to renew a lease. Taking as much of the hassle out of utilities, internet, and move-in tasks makes all the difference.
One phone call
Residents can do it all on their own if they want. But like a hotel concierge, combining everything into one call provides an exceptional experience. We’ve helped hundreds of thousands of residents set up water, gas, electric, cable, internet, satellite, and/or security.
Get the best deals for your residents
Our expert concierge team does the research on providers, deals, and promotions and is ready to plug your residents in. You get expert insights without wasting all the time researching.
With no change to your process
For property managers, there’s no change necessary to your move-in processes. We simply provide a resource to help make it easier for residents to follow your procedures.
"Offering the reward's program, renter's insurance, and move-in concierge, it's showing residents 'I'm not just a number.'"
Megan Zellers
RMS Team