For residents, it’s a rewards platform. They get instant points for on-time payments and other responsibilities you choose to attach to perks. Late fees are a stick – it’s about time there was a carrot for all the residents who do pay on time.
For property managers, it’s an incentive platform. By offering rewards for on-time rent and any other resident behaviors you choose, you can reduce delinquency and encourage the best rental habits. Plus, it sets you apart from the crowd.
Resident rewards can improve resident satisfaction and boost retention rates, which means satisfied investors too.
Our plan automatically enrolls residents in a welcome gift at lease signing, plus ongoing rewards every month on rent day and a pre-lease-renewal gift. Residents build up credits and can cash them out on our exclusive perks marketplace with big savings built in.
As the property manager, you can incentivize the resident behaviors you want and eliminate the ones you don’t. Want faster renewal decisions? Timely maintenance reports? Reviews or surveys? Resetting a GFI outlet? You tell us what you want to see more of, and we’ll incentivize it.
All of this is off your plate and managed in a simple app that residents can download or access directly on a browser for their rewards. We set it up for you and organize incentives based on your goals.
Residents pay you through your current accounting software or supported methods. We then take the proof of payment and add the appropriate credits to their rewards account.
"It's shown our residents that we care about them and that we want to add value for them. It's also increased the time that our residents stay with us."
The Resident Rewards program is designed to reward and encourage good habits. Through our collaboration with Pinata, residents earn rewards each time they submit on-time payments, turning every rent day into a rewards day. Not only does it incentivize punctual payments, but it also fosters a positive renting experience.
Our unique blend of rent reporting services goes hand-in-hand with the Resident Rewards program. Every on-time payment made by a resident isn't just reflected positively on their credit report, but also translates into Pinata cash. It's a dual benefit: residents build their credit while simultaneously earning rewards.
Absolutely! Beyond just rewarding on-time rent payments, property managers have the flexibility to set up custom incentives to define, track, and reward any resident behaviors they want. Whether it's making swift renewal decisions, submitting timely maintenance reports, or leaving a glowing social media review, we can configure incentives to align with those specific goals.