Maestro™

Stop wrestling with updates.
Start orchestrating growth.

Personalize the resident journey from approved to moved at scale with Maestro™.

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Deliver wins to your residents and your team

Take work off your team’s plate while creating unique leasing experiences tailored to each resident.

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Improve lease transparency
Transform the stressful move-in process into a clear, interactive onboarding experience that fosters loyalty and resident understanding from day one.
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Give residents the power of choice
Orchestrate how residents enroll in property benefits and add-ons, taking personalization to the next level.
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Ensure resident responsibility
Compose lease terms and move-in tasks in an unskippable way that ensures residents understand property guidelines from the start.

Bring harmony to every resident journey

The modern resident journey is a complex symphony of touchpoints. Maestro™ helps you conduct every interaction, ensuring each note is perfectly in tune.

Simplify Document Management

Simplify document management

Easily manage all leasing documents in one place. Upload leases, addenda, and other files, and assign them to property groups.

Streamline compliance updates

Streamline portfolio-wide compliance updates

Stay on top of compliance and regulation changes, see when documents were last updated at a glance, and update your leasing workflows in just a few clicks.

Compose personalized leasing experiences

Compose personalized leasing experiences

Create a mobile-first, interactive leasing experience to be delivered by Lease Guide. Easily organize and edit content, personalize it to match your brand, and more. 

Automate workflows

Automate workflows

Save time and effort by automating repetitive tasks. The lease orchestrator uses simple "when/then" logic to set up rules such as, "when a resident has a pet, then include the pet addendum."

How it works

Integrate

Integrate with your property accounting software

Second Nature handles your setup process, starting with integrating your existing PAS via API, then mapping custom fields, GL codes, and other data points.

 

Documents

Upload documents

Upload key leasing documentation, such as lease agreements, addenda, and more, and assign them to specific properties.

 

Lease terms

Assign lease terms

Apply lease terms, set pricing variations, and assign other move-in charges that can all be easily found on the payments ledger. 

 

Lease walkthrough

Compose the lease walkthrough

Create the personalized leasing experience residents will be guided through when they open their SMS or email invitation.

 

Save time

Customize and save time

Create custom workflows that use when/then logic to prepare specific templates or show relevant addenda.

 

Conduct the perfect first impression

See how Maestro™, Move Guide, and Lease Guide come together in Resident Onboarding to deliver a dynamic and rewarding resident onboarding experience.

Maestro™ and Lease Guide combine to empower residents with choice, flexibility, and a better understanding of their lease agreements.

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Maestro™ and Move Guide help residents get settled into their new homes faster and more easily with connections to local utility providers, movers, and more.

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Want to craft onboarding masterpieces?

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