Connect Second Nature and Propertyware to customize resident experiences

Integrate Second Nature with Propertyware API access to unlock personalized, step-by-step guides through leasing, move-in tasks, and Resident Benefits Packages.

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Integrated to deliver personalized experiences

Second Nature and Propertyware come together to help property managers shift from transactional operations to transformative experiences.

Transparency that drives accountability

Close the gap between lease requirements and resident behavior with a guided lease experience.

Manage lease documentation and workflows at scale

Deliver lease updates in just a few clicks, personalizing leases and workflows while maintaining compliance.

Take control of your resident experience

Stop pushing residents through generic move-in steps and start orchestrating experiences that build trust.

What is the Resident Experience Platform?

Second Nature’s Resident Experience Platform helps property managers using Propertyware meet and exceed rising resident expectations by transforming rigid, one-size-fits-all systems into dynamic, tailored experiences–without sacrificing efficiency.

Personalized leasing

Close the gap between lease requirements and resident behavior with a transparent, personalized leasing experience that builds trust, relieves operational headaches, and unlocks revenue through service activations.

Customizable Resident Benefits Package

Conveniently bundle perks together—making it easy to improve the lives of residents, investors, and property managers.

Guided move-in and utility setup

Ensure a smooth move-in with an interactive guide that educates residents on necessary steps, like setting up utilities and other key requirements.

How it works

Deliver terms via text—no portals required

Residents receive a login passcode via email and text, simplifying how they access lease terms.

Make lease terms easy to follow

Present lease terms, rent payments, and other required addenda within a branded, dynamic experience.

Introduce resident benefits

Guide residents through the understanding and customization of a Resident Benefits Package, turning onboarding into a personalized experience they won’t get anywhere else.

Ensure resident accountability

Highlight important reminders and property requirements before lease signing so residents are aligned with property guidelines from day one.

Reduce admin work with e-sign leases

Residents sign their lease in a guided flow, so you don’t have to chase down signatures or manage lease signing in a different tool.

Guide the move-in experience

Provide easy-to-follow instructions to set up utilities and other move-in requirements while tracking progress to ensure completion.

Using Propertyware? Integrate with Second Nature to simplify onboarding and deliver value.