Calendar icon February 6, 2023

A Beginner's Guide to Weatherstripping


Drafts and air leaks exist in about every home in America. The edges of windows and doors are the primary enablers for this air outside your home to get inside your home and vice versa. Drafts may not seem like a major issue, but over time they can really drive up your power bill as conditioned air escapes, and they can introduce lots of foreign pollutants from outside into your home. In short, it's something worth fixing, especially since it usually takes about five minutes and 20 dollars to do so.

So how do you actually accomplish this task? With the magic of weatherstripping. Weatherstripping is basically strips of materials that you adhere to doors and windows. These materials, if installed correctly, seal the edges of doors and windows when they're closed, preventing the movement of air any nasty stuff in the air.

Pro Tip: Weatherstripping is commonly associated with wintertime, but it's just as valuable in the summer as it is in the cold months.

How do I know if I need weatherstripping

The first step in identifying where your home needs weatherstripping is to test for air leaks in places that are most vulnerable. There are a handful of do-it-yourself options for this, or you can hire a professional to conduct an energy audit. A professional energy auditor will give you precise answers to where you need weatherstripping, in addition to other useful information.

If you wish to opt for the DIY versions, there are a couple ways to test for insufficient seals.

The flashlight test

This requires two people and it needs to be at night. So grab a friend, child, or spouse, promise to buy them a bottle of wine for their help (unless your children are helping—please do not buy wine for your children), and get to work.

The test, which works best for doors, is pretty simple. One person takes a flashlight outside once it's completely dark out. Close the door behind them and have them shine the light all around the door and surrounding areas. If you can see light coming through at any point, that's a point where you have an insufficient seal and should consider adding weatherstripping.

The moisture test

The moisture test only requires one person and can be done at any time of day, but it's helpful if it's done on a cold day. If you're looking to save money this summer, you may want to pick a different test.

The moisture test is also pretty simple. Wet your hand with some room temperature water and then feel your way around the edges of the door or window. The moisture will cause your hand to feel cold if it comes in contact with air from the outside (again, this only works on a cold day). If it feels cool, go ahead and add some weatherstripping.

The dollar bill test

This test is specific to doors and requires the use of a single dollar bill. Open your door and place a dollar bill in between the door jamb and the door itself, then close the door. Grab the bill and try to pull it out. If it slides out easily, time for some weatherstripping.

The smoke test

The final test you can try for a draft in your home is what we'll call the smoke test. This involves lighting a candle or match and holding it behind your door or window. Watch the smoke carefully for changes in how it moves. If incoming air effects the smoke stream, it's a good bet you're losing money and warm/cool air through a draft. Time to do some weatherstripping.

The different varieties of weatherstripping

Who knew weatherstripping could be this complicated? It turns out there are a ton of different kinds of weatherstripping, some of which perform better in certain situations than others. We're going to simplify this down as much as possible.

There are several different varieties to pick from. We did some research for you, and hopefully, this can help you become a weatherstripping expert—or just learn what you need to make an informed decision.

V-Seal

V-Seal is probably the most common type of weatherstripping that is used within the home. Its name comes from the V shape that it takes when you fold it down the middle, which allows it to line the inside edges of window and door frames. It can come with adhesive backing for easy installation, or it can come without one and requires nailing in. If installed correctly, V-Seal can be among the most durable weatherstripping options.

Felt

Inexpensive and less durable, felt is sort of the "old news" of the weather stripping community. It's sold in rolls and can be installed stand-alone or with a metal strip for reinforcement. It's useful in doorways where it is affixed or nailed to the door jamb. That way, when the door closes, it compresses the material and blocks out air. It's important to note that felt does not work well in high moisture conditions. Felt is known as the cheapest and one of the easiest options.

Door Sweep

The type of weatherstripping best designed to seal out air coming in from underneath the door is what is known as the door sweep. Drafts usually exist at the bottom of doors facing outdoors, which is why this type of weatherstripping exists. You'll often find two options: a metal or plastic strip that you screw into the bottom of the door and a brush, or piece of nylon that extends to the floor (the sweep). If installed correctly, this will cover the entire space beneath the door. Some versions actually slide onto the bottom of the door instead of being nailed into the bottom of the door.

Foam Tape

Foam Tape is sort of like of felt except slightly more advanced. While the application is very similar, foam is of higher quality than felt. It usually comes with an adhesive backing for easy installation. Also like felt, it's one of the less durable options and should not be installed in high moisture areas.

Rubber tubing

This type of weatherstripping may have a variety of different names, but its construction is rubber with adhesive backing. Installation is similar to that of foam tape. Still, the rubber will last longer and is not as vulnerable in moist conditions. It can also provide waterproofing in addition to fighting off air leaks.

Outlet Gaskets

One place you might not expect to find an air leak is at your outlets and light switches, but surprisingly, these areas can be just as vulnerable to drafts as your doors and windows. Luckily, covers that seal up these places are cheap and take only a minute to install. It's as simple as removing the plastic covering from the outlet or switch, inserting the foam gasket behind it (make sure you punch out the holes first), and then reinstall the cover. That's it. That's literally it. You should be able to do your entire house for under $20.

Weatherstripping is one of the easiest and most useful do-it-yourself tasks for your home. It's relatively inexpensive, can take only a handful of minutes to install, and will leave you knowing you made your home healthier and more efficient with this quick and easy DIY project.

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Best Tenant Onboarding Software in 2024

The tenant onboarding process is an opportunity for property management companies to establish positive expectations and create an excellent resident experience. It’s one of the most opportune moments for resident education – in other words, to help them understand key responsibilities and the information they’ll need to take care of the home and their side of the lease, in tandem with investor and property manager responsibilities. It’s also a process with a number of different steps – many of which have traditionally involved cumbersome, manual processes. In today’s post, we’ll examine tools that alleviate these processes, and identify some of the top performers on the market. Note on language: "Tenant onboarding” is an industry term used from time to time. But we here at Second Nature are trying to evolve the word "tenant." We’ve seen the incredible work property managers do day in and day out to make renters feel like they’re so much more than just tenants – they’re residents. Making renters feel like residents isn’t just philosophical, it also encourages them to invest in care for their home and add value to the property. This is why, at Second Nature, we prefer to call tenants “residents.” Like you, we think of them as people first – making your property their home. What is tenant onboarding software? It’s important to dispel the notion that “tenant onboarding software” is a monolithic category of software applications. There really is no such category, as no single rental property management software will cover everything you need to address. Instead, property management companies are using disparate software tools to solve different pain points during the onboarding process. Indeed, the tenant onboarding process can present a multitude of pains for both property managers and tenants. Below are just a few examples. Cumbersome, time-consuming paperwork Filling out paper applications, manually processing documents, and chasing signatures can eat up valuable time. Communication challenges Back-and-forth messaging, calls, and emails regarding lease agreement details and payments are inefficient and can lead to misunderstandings. Data security concerns Traditional methods that use physical documents pose a risk of data insecurity or outright data breaches. Process inefficiency risks Accurately tracking onboarding tasks such as key handover, utility activation, or maintenance checks can be difficult without proper tools. Lack of transparency Uncertainty about application status or lease details can be frustrating for new tenants. Tenant onboarding software tools alleviate challenges such as these by offering features that translate into a smoother experience for everyone involved, saving time, reducing errors, and fostering better communication. Key features expected of tenant onboarding software There are several attributes that you should expect to find across tenant onboarding software tools, regardless of the specific platform or category. Here are some of the key features: User-friendly interface Clear instructions and intuitive functionality should enable property managers, potential tenants, and tenants (as well as property owners, in some cases) to use the software easily. Mobile accessibility In today's mobile-first world, the ability to access the software and complete tasks like online applications, payments, or maintenance requests on smartphones or tablets is crucial. Secure data management tools The software should ensure that all sensitive applicant and tenant PII (personally identifiable information) is stored securely with encryption and suitable access controls. This is particularly important for SaaS-based applications. Workflow automation Features like automated application processing can significantly streamline the onboarding process. Integration capabilities The ability to integrate with other onboarding tools, accounting software, or background check/tenant screening services in real time can create a more unified workflow. Reporting and analytics Property managers should be able to generate reports on application trends, rent collection rates, or tenant feedback to gain valuable insights. Customer support The onboarding software provider should offer comprehensive resources to support property managers in their usage of the software. This may include tutorials, webinars, or dedicated customer support representatives. Top Tools for Tenant Onboarding From the initial applicant screening stages through to move-in and the tenancy period, we’ll take a look at each step of the tenant onboarding process and popular tools in each category. 1. Applicant screening Property managers often use tenant screening services such as Plaid, Finicity, Pinwheel, and others to conduct rental screening and replace manual document upload and review. As identity fraud becomes more prevalent, identity verification tools are also becoming more sophisticated. Note that Second Nature’s Resident Benefits Package includes a $1 million identity protection program and credit building for tenants. These programs protect your tenants and help draw people who want to build responsible financial security. 2. Lease management Property management software solutions like AppFolio or Buildium often include features for lease creation, storage, and e-signing within their suite. Platforms such as DocuSign, PandaDoc, or Dropbox Sign enable property managers to then send lease agreements electronically for secure online signatures. Pay attention to the differing pricing models between these platforms, as they can vary substantially. 3. Rent collection and payment processing For rent collection, PMs typically require certified funds and will accept ACH/debit, or leverage a service like PayNearMe, where residents can pay cash at a local Walmart or convenience store location (while on the PM side, the process remains completely digital). Payment processing is typically handled by property management accounting software, although third-party tools like Zego are used in the SFH space. In addition, tools like EliseAI (a chatbot-type tool for use cases such as leasing, among others) are innovating in this space. 4. Move-in communication and coordination Platforms like AppFolio, Buildium, Propertyware, or Rent Manager provide a central tenant portal to access lease documents, pay rent, submit maintenance requests, and communicate with property managers. As for task management, Tools like Leadsimple, Aptly, or Monday.com can be used by property managers to track and assign move-in tasks, ensuring a smooth transition for new residents. For instance, the onboarding process may include tasks such as orientation calls and/or enrollment of the resident into ancillary products and services such as Second Nature’s Resident Benefits Package (RBP). Second Nature also includes a move-in concierge as part of its RBP. 5. Feedback/reputation management tools Tools like Grade.us, opiniion, and Birdeye can be used to gather feedback from tenants after move-in, helping property managers identify areas for improvement. The specific tools you use will depend on your requirements and processes. However, by and large, any of them can be used to transform the tenant onboarding process from a paper-heavy slog into an efficient digital experience. Final thoughts Remember, the onboarding process is the ideal mechanism for enhancing communication, establishing expectations, and creating a positive resident experience. Our top recommendation for ensuring a world-class onboarding and resident experience is to build a resident benefits program. Second Nature has pioneered the only fully managed Resident Benefits Package for single-family property managers. Learn more about resident experience management in our State of Resident Experience Report.

Calendar icon April 25, 2024

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How to Optimize Operational Frequency with Processes and Software

Property management software is currently helping property managers establish efficient and reliable processes at a higher rate than ever before in the PM industry. With that development in the proptech industry has come the development of tech for self-managers that has changed the capacity of the accidental landlord. Thus, the demand for efficiency at scale has risen in order to separate the professional from the amateur, and the establishment of processes that allow such a thing has become a critical topic for professional property managers. Optimizing property management processes Carter Fleck of Triton Property Management, a growth-oriented firm out of northern Virginia that is approaching 300 units with larger goals for 2024, joins us to share his expertise on process definition. Fleck is the General Manager responsible for operations and strategic growth, and he has been developing effective processes to ensure efficiency at Scale at Triton, and in the process, he has garnered an understanding of how to do so. “A lot of failing,” says Fleck. “In the early days, we were getting a lot of good and bad feedback, but typically the bad feedback is what you adjust off of.” Fleck believes that assumptions are the enemy when it comes to defining procedures and sourcing software for your PMC. “The image that we use is if you're going to build a sidewalk before people even start walking on a field, it's kind of dumb. You have to see where people will walk first, and then you'll build a gravel path. So number one, you see where they walk, see where their intentions are in the grass, then you build a gravel path. And then eventually, once that walkway is established, that's where you build your processes and procedures.” The analogy is a visualization of the concept that you have to see how people operate before you can establish processes to make how they operate more efficient. Fleck encourages the negative experiences of process breakdown and cites them as the only way to really nail down what your processes should look like. “Over time, between the tenants giving feedback and owners giving feedback, we adjusted our processes. It's a mix between figuring out where the owners walk and where the tenants walk, and then building paths that align.” Fleck details an example of how Triton adjusted its process after an assumption it made got challenged: "We had an assumption that payment plans were helpful for residents," says Fleck. "And so the way we handled delinquency is we would reach out to them and would be like, ‘you need to pay this. Do you have a payment plan option?’ And they would always say yes. Our process was we'll put you on a payment plan, we'll invite you to a payment plan, you'll accept the payment plan, and then we'll monitor the payment plan. That in itself was a lot of work, but we thought it was doing well. But some of the owners that we had managed for mentioned that another property manager doesn't allow any payment plans. And if you're not fully paid up by the end of the month, then the eviction process starts if you’re over $500 due. So we're like 'alright, well, we'll serve you in that we'll change our processes.' And we did, and our delinquency percentage shrunk significantly. So, consistently, by the end of every month, we're around 5% APR. Whereas with payment plans we're like 5 to 10%.” Fleck obviously credits seeing the assumptions in motion as what prompted the need for process iteration, and he firmly believes that making too many of these assumptions is one of the biggest mistakes growing property management companies make. Like any business experiencing growth, process definition is critical to achieve efficiency at larger volumes. What Fleck is essentially advocating for is processes based on what you know, not what you think, and there is a big distinction. Managing property management software Fleck has installed both general and tech-based processes, and cites that understanding of how people interact with processes as the key in both areas. "They don't focus on user experience. That's really important. Number one, how the tenants like the tech, but specifically how the people who are using the tech are gonna adopt it. So when we were choosing a rent inspection software, we had so many people recommend one, software and I, we almost pulled the trigger on it. But then I was like, let's do a trial run on both these two. And we chose the other one because it was way better user experience for property managers. So user experience, both for us and for residents." Tech is a tool that is ultimately as good as its users, and if it's not used correctly or at all, its potential is wasted. An over-reliance on technology can actually go hand-in-hand with an under-reliance, as both often spring up from a lack of understanding of how to choose, implement, and manage it. In this vein, Fleck can't recall many property managers who operate with too much tech. As long as you're not purchasing redundant software and you've done and continue to do your due diligence, tech-based process can make your business more efficient. "I more often find myself having that conversation," says Fleck. "When I'm talking to property managers in my sub-market, who aren't connected with like a NARPM, who aren't connected with like a Crane group, or who aren't connected with a Second Nature, aren't connected to the tune of what the property management industry is doing and the cutting edge of it, I'm just like, 'you could save so much of your time and you could scale this so much more if you only even if you just had tenant Turner, or if you had LeadSimple.'" No matter what your story is a property manager, if growth is in the cards, so is process and technology refinement. Hopefully, Fleck's experience in these areas can help you stay efficient and organized as door counts grow.

Calendar icon April 19, 2024

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