Calendar icon February 6, 2023

How to Get Mold out of Carpet

Removing mold from your carpet can be a tough task. Let us simplify it for you.


Your home is your haven, and you are proud of your constant dedication to keeping it clean. You have a checklist and a go-to cleaning solution for everything. But what do you do after you have been hit with a leaky ceiling or a plumbing issue, and all of a sudden you discover a stain on your carpet that you hadn't noticed before?

Mold growing in your home can easily go undetected. Knowing what triggers mold growth and what steps you can take to prevent it is something every homeowner should know. Removing mold from easily accessible areas like counters or bathrooms may only take a simple cleaning spray, but eliminating mold from a multilayered surface such as carpet requires a more thorough, deep clean. To understand how to remove mold, you first need to understand what mold is and how it develops.

  • How Problematic Can Mold Be On Your Health
  • How Does Mold Grow On Carpet
  • Steps To Remove Mold From Carpet
  • Steps To Prevent Mold Forming In Carpet

 

How Problematic Can Mold Be On Your Health?

Mold spores are tiny structures naturally found in the air. They are attracted to and rely on moist conditions to thrive. They also have no problem finding their way into your home. They can travel through doors, windows, heating and cooling systems, or even hitch a ride on your clothes or pets. Once they have found a conducive environment, such as your carpet, and have combined with the dust in your home, the perfect condition has been created for mold to grow.

Mold spores will exist in your home air in some capacity. They’re everywhere and not really harmful at low levels. The key to successfully "managing" mold spores is keeping it from collecting in large numbers. (That's when you actually get a mold problem.) To do this, one must deprive the spores of moisture, cellulose, and time.

When left untreated, mold can impact your health in several ways. According to the EPA, it releases allergens and can even release toxic substances, called Mycotoxins. If touched or inhaled, it can result in throat, skin, and eye irritation, as well as coughing and a stuffy nose. In more severe cases, when coupled with a weakened immune system, mold inhalation can even cause respiratory infections or bronchitis, as well as exacerbate symptoms in asthma sufferers.

How Does Mold Grow On Carpet?

Carpet is the perfect environment to trap and hide mold. This is especially true in especially wet areas such as your bathroom or basement. The thick, woven material, along with the carpet's backing, can easily absorb and retain moisture for an excessive amount of time. Carpet offers a complex structure comprised of many cellulose-based products. Wet carpet is mold’s dreamworld, so if it becomes moist, it creates that perfect environment needed for mold growth. Mold spores landing on the carpet use the moisture and cellulose to begin their germination process and are well on their path to becoming mold. Leaks, flooding, or even carpet that was cleaned but not thoroughly dried can result in mold growth.

Although mold only takes a couple of days to grow, it may take up to three weeks to become visible and may not even reach the carpet's surface. Mold is likely to develop and fester under the carpet's surface, making it undetectable. Oftentimes, once it has become visible, it has reached a point of severity where the carpet is no longer salvageable. Eventually, mold left untreated can even end up damaging the baseboards beneath your carpet. Although catching mold before it has become visible is difficult, it is not impossible. If you notice your carpet is damp, or that a musty smell has developed, it may be time to unveil a portion of your carpet and do some further investigation. Any case of discoloration or odor on your carpet's surface that seems to be mildew-like might be a sign that mold is present. It is crucial that any moisture detected on your carpet is addressed within 24 to 48 hours before it has a chance to fully develop into mold.

Steps To Remove Mold From Carpet.

Once you have diagnosed your carpet with mold, it is essential you act immediately. Be sure to keep the area cut off from the rest of your home. Mold can quickly and easily spread, turning a small issue into a significant project—and not the fun kind of project. There are two approaches to cleaning mold from your carpet. You can use natural products, or you can attack the area with stronger chemicals. Before handling any potentially moldy areas in your home, it is vitally important that you protect your face and hands. Face masks and gloves will go a long way in ensuring that the mold and cleaning chemicals do not affect your health.

It is equally important to note that you should not mix cleaning solutions unless otherwise specified, as this can create toxic fumes that would be hazardous to your health.
how to remove mold from the carpet using backing soda and vinegar

An age-old remedy to removing mold from carpet is to apply baking soda, leaving it overnight to treat the affected area, absorbing moisture and bad odors. Something as simple as baking soda is actually the best mold remover in many circumstances. Vacuum the next day and proceed to scrub with vinegar using a stiff bristle brush. A vacuum with a HEPA filter will help collect remaining mold spores, but the vacuum's filter will need to be changed before next use, or you will be at risk of spreading these spores to other areas of your house, contaminating it once again. If your vacuum does not have a HEPA filter, it is recommended to substitute this step with a broom and dustpan. The carpet then needs to be dried as quickly as possible. You can do so by ventilating the room with open windows and running your A/C. Extra fans or dehumidifiers are also helpful to expedite this drying process.

Vacuums without high-grade filtration will send mold spores back into your air, leaving them free to float around and land somewhere else they find suitable to colonize.

A more aggressive approach to removing mold is to use a solution made for just that. Mold-removing products, like Allersearch ADMS Anti-Allergen Spray, can be found at your local hardware store. It is essential that the excess spray is removed using a brush, discarding the mold that you scrape out into a trash bag. Using water will only increase the risk of mold returning. After scrubbing, continue to dry the carpet using the same process recommended for the natural mold removal approach. If you are cleaning mold from a rug, opt to dry the rug outside in direct sunlight for 48 hours, as this will reduce the risk of mold returning. These tips apply to all the rugs in your home that may have fallen victim to mold growth.

UV rays from the sun can actually help to kill mold spores.

Of course, if mold has spread to a larger than manageable area, it may be best to seek help from a professional. Although mold remediation is expensive, costing upwards of $2,000, you can be sure the affected areas will be properly treated. As important as it is to treat mold, it is equally important to determine the underlying cause of the mold's growth and to resolve that issue simultaneously. Mold due to flooding, a leak in the roof, or an unsealed crawlspace will come back if those problems are not treated immediately.

Steps To Prevent Mold Forming In Carpet.

Routine is key to preventing mold from forming in your carpet. Having a weekly regimen in place will help you stay proactive in the constant fight to keep your home a healthy one. Below are some tips that will keep you one step ahead of mold:

  • Regularly use a dehumidifier in areas prone to higher humidity to help keep moisture levels from reaching a point where mold spores need to grow. Anywhere from 30% to 50% humidity is normal for the inside of your home. It is important to check humidity levels frequently as they can change throughout the day. A/C units can also help manage humidity in your home.
  • Keep your home well ventilated by opening windows. This is an easy way to reduce moisture in your home.
  • Vacuuming often will help keep the dust that accompanies mold at bay. Steam clean any wet areas as this will help remove any toxins found in your carpet.
  • Do not install carpet in areas where moisture is often present. Clean rugs in bathrooms or basements often.
  • Do your homework when installing carpet. Be sure to choose moisture resistant padding and check that it is installed correctly.
  • Regularly replace your home air filters with ones that guarantee they filter out allergens such as dust and mold.

Mold can be scary, but removing it from your home is pretty easy. Remember, as your mother always said, "A healthy home is a happy home," and "Prevention is the best medicine." And if she didn't say that, I'm sure she was still a great mom.

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Chambers Theory Endorses Second Nature’s Resident Benefits Package

Chambers Theory is a world-renowned property management team with clients in more than 30 countries worldwide. They specialize in serving the U.S. military, State Department, and Foreign Services families. Their motto “Real Estate With Intelligence” is more than just a saying. It’s on full display through the introductory videos for landlords and residents on their website in seven languages (Spanish, Portuguese, Italian, Vietnamese, French, Croatian, and English) - all spoken fluently by their own property management (PM) team. Since its founding in 2018, Chambers Theory has been achieving extraordinary performance benchmarks. They’ve led the marketplace in delivering the “Golden Triangle of Success” to their clients, which means the lowest vacancy, the highest average rents, and the highest quality of tenants of any property management firm in its same service area. They’ve also donated over $100,000 to local charities and community organizations, while also leading the way in promoting sustainability practices in real estate and property management services. Their outstanding team attributes their success to their ability to develop and utilize their emotional intelligence skills to capacity to care with all their interactions with both landlords and residents. That’s why they fully endorse the Resident Benefits Package at Second Nature! Find out more about what a Resident Benefits Package is, its benefits, and how it can help create a Triple Win for you, as well as your residents and investors. Related: The State of Resident Experience Report

Calendar icon July 18, 2024

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Investor Experience Platform™️ IXP™️

An Investor Experience Platform™️ (IXP) in property management is a suite of products, services, and benefits offered by property management companies to property investors. Just like a resident benefits package is a way to drive value for residents, investors, and property managers, the IBP™️ is an innovative approach to property management that focuses on driving value for an investor's assets and turning that value into profit for the property management company. In this article, we’ll dig into the different features that an Investor Experience Platform™️ can include, and how those benefit not just investors, but property managers and residents, too. What Is an Investor Experience Platform™️ (IXP)? As stated above, an Investor Experience Platform™️ (IXP™️) is a comprehensive suite of services that offer property investors higher quality property management, stability, and profit. An IBP™️ typically includes concierge-level services beyond basic property management – such as property insurance policies, eviction guarantees, rent guarantees, maintenance plans, asset performance reports, etc. These services are aimed at maximizing the investor’s assets, stability and convenience, profitability, and peace of mind in managing their properties. They're commonly managed through an investor experience platform to securely manage and monitor the performance of these assets online, which we'll discuss later. The first step to outlining an IBP™️ is to define what your basic management fee means and covers. If the answer is, it’s collecting rent, handling maintenance, and general communication – does that include maintenance coordination or is that a separate fee? Does it include asset reporting or is that an additional service? In your management agreement, define what the management fee is, what it covers, and how much it is. An IBP™️ can be an effective tool for articulating the new and differentiated things that an investor wouldn’t be able to do on their own and that you are offering beyond basic property management. Articulate your unique and differentiated services (IBP™️) and use that as a tool for positioning and charging for what it’s worth. What’s Included in An Investor Experience Platform™️? An Investor Experience Platform™️ should include a range of solutions to help deliver consistency, insight, and asset protection to a property owner’s portfolio. After all, professional property managers don’t have to be functional managers of a home – they can be strategic partners in the management of financial assets. You might hear services similar to the IBP™️ called an “owner benefit package,” but at Second Nature, we believe that the “investor” term is useful in encouraging a longer-term mindset, and emphasizes the economic value professional property management can bring. According to Eric Wetherington, VP of Strategic Initiatives at PURE Property Management: “As property managers, we need to think more like asset managers. This client made an investment, and we should be guiding that client through managing that investment, not just collecting rent.” To build and manage a winning IBP™️, property managers need an Investor Experience Platform that unlocks scalable product and service customization, digitized onboarding, accounting policy automation, and more. In addition, Investor Experience Platforms provide transparency and convenience for your investors. Here are some of the most valuable services that property managers can offer through an innovative Investor Experience Platform™️. Property insurance program Similar to offering a renters insurance program through an RBP in the lease agreement, property management companies can offer an insurance plan to investors to cut costs and ensure the safety of their assets. Most management agreements will include the requirement that the investor carries insurance on the property and that the property manager is additionally insured. But what if you as the property manager could help manage that for the investor – at scale? Property Insurance for investors should have dynamic pricing based on individual investors’s property portfolio and needs. The benefit beyond flexibility is the savings they’ll see on their premiums while also getting insurance that’s tailored to the needs of their specific property class. At Second Nature, we work primarily with single-family rental properties and small multi-family residences. Property Insurance Programs can bring scale that will drive economic value for the investor over what they could get retail on their own. They’d still have the option to go get their own insurance that meets requirements, but they can pay you a small fee to manage it for them. Rent guarantee An IBP™️ can include a number of financial guarantees to protect property investors and drive ancillary revenue for PMCs. A rent guarantee, or rent protection, ensures a consistent rental income to investors by protecting them against resident defaults or non-payment of rent. If a resident fails to pay rent, the property management company covers the unpaid amount and takes necessary steps for eviction or collection, providing financial security and minimizing the risk for property owners. Rent guarantees work for professional property management companies that have enough properties to balance the loss of rent if a resident doesn’t pay. The risk is low and the additional profit from fees for this guarantee can have a very high ROI, while driving satisfaction and stability for the investor. Plus, if you’re using services in an RBP to help incentivize on-time rent payments, you’ll rarely find yourself out in the cold. Eviction protection guarantee An eviction protection guarantee also goes beyond the normal scope of property management services and can be used as a secondary source of revenue. Eviction Protection is a service provided by property management companies to property investors that offers additional security and financial protection in the event of an eviction. Under this guarantee, the property management company assumes the costs associated with the eviction process, including legal fees and court expenses. It helps alleviate the financial burden on property investors and provides peace of mind by ensuring that they are safeguarded against potential losses resulting from resident evictions. The eviction guarantee helps protect property owners from the complexities and potential costs associated with evictions, ensuring a smooth and efficient resolution to tenant-related issues. Pet guarantees & other guarantees A pet guarantee is a service offered by property management companies to property investors that aims to address any potential issues related to allowing pets in rental properties. It typically involves implementing policies and procedures to ensure responsible pet ownership, such as thorough pet screening, pet agreements, and collecting additional pet deposits or fees. The pet guarantee may also include services like pet damage insurance or assistance with pet-related issues during the lease term. It provides property investors with a framework to accommodate residents with pets while minimizing risks and maintaining the condition of the property. For many residents, finding a pet-friendly apartment increases retention and profitability. They’re willing to stay longer and pay more for a pet-friendly place. And–get this–pet damage is less likely to happen than damage from kids! It’s not a huge risk to the asset, but can provide a big benefit in terms of satisfied, longer-term residents. Maintenance plan Home warranties are a four-letter word for property managers. They’re a massive headache to deal with, and yet there’s high demand for them among property investors. Because of that, most property managers charge a fee for home warranties, for each they have to file. Imagine if there was a world where home warranties weren’t needed. Here’s the thing: Professional property managers already have the vendor network and the know-how to coordinate maintenance jobs. What they don’t usually have is a product that’s priced to give the investor the experience they want. Let’s say right now an investor is paying $50 a month for a cheap home warranty. The warranty only covers 40% of issues and it creates all these extra people and friction in the middle. For anything moderately significant that goes wrong with a property, PMCs generally must contact the investor for permission to get work done. It’s all a massive hassle and loses time in maintenance requests that leave residents frustrated. What if there was a product that costs, say, $150 to $200 a month but it actually covered everything? Instead of having sudden expenses and emergencies, this maintenance plan smooths out the experience and makes it more predictable for the investor. For PMs, it means taking the initiative on fixes without waiting for approval. Imagine a world where you didn’t have to get owner approvals for 95% of maintenance issues – because they’re already budgeted for and already paid for. For residents, it means better maintenance, and faster. Another Triple Win! Asset performance reports Another piece focuses on property managers as asset managers. Think about any investment app, like Robinhood, Acorns, etc. You can log in to these apps any time, 24/7, and see how your stock and investments are performing. In most investment classes, you can see in real time how your assets are performing. Why shouldn’t property investors have that as well? An IBP™️ can include exactly that: a dashboard or online portal that shows investors regular reports on how their property is doing. They could get updates on the value of their home over time, the home price appreciation, rent price over time, and project rent growth, typically maintenance costs and how they’re doing against that, and more. Resident Benefits Package Another piece to include in your IBP™️ is to highlight the benefits of your resident benefits package to your investors. Explain how features like a filter delivery program protect their assets and reduce HVAC repair costs. Show how a renters insurance program can ensure coverage and protection. Give numbers on how credit reporting incentivizes on-time rental payments and helps ensure financially stable renters. Explain how a movie-in concierge saves both time, headache, and money. Each of the pillars of an RBP is critical to encouraging better resident behavior, increasing renter retention and lease renewal rates, reducing vacancies, and more – all primary goals for a property investor. A note about Rent Advance Programs There’s been due buzz about “Rent Advance” offerings, though many advise caution when approaching this financial product. It works in some ways like cash advance programs, which can satisfy urgent needs, but not be more valuable for anyone long term. The way it works is PMs offer to send a year of rent upfront to the investor in a big chunk, and collect monthly from the resident. The investor typically pays a 5-10% premium on the advance, which can be their entire expected return. So the question becomes, where do they put that cash to get a better return instead? Another thing to think about is who would actually use this product. Investors who don’t have enough cash on hand? How does that benefit anyone in the long run? What happens when there’s a big maintenance bill later? Does this encourage better decisions and practices by the investor? To date, there’s been pretty low adoption of this program, which is another sign it may not be hugely beneficial to everyone involved. But plenty of innovations start that way, evolve, and find traction. One case where it might be a value generator is if an investor is looking to take a cash advance and put it toward a down payment for another house. That would benefit the property manager as well, promising more business, and the PM could offer a lower rate for getting more properties to make the financing more attractive than hard money loans or other alternatives. The jury is still out here, it’s an interesting one to track. How Can Investors and Property Managers Benefit From an Investor Experience Platform™️? Investors and property managers can benefit from an Investor Experience Platform™️ in several ways. They’re also great for residents in the sense they build more stability and quality into the renting process. Here are just some of the benefits of an IBP™️. Enhanced investor attraction An Investor Experience Platform™️ provides incentives and advantages that can attract more investors. Financial guarantees and protections against the risks associated with evictions or late payments can increase stability, while services like a maintenance plan can ensure premium care of their property assets without increasing their workload. By offering attractive perks, property managers can differentiate their offerings and generate greater investor interest. Increased investor retention Both IBP™️s and RBPs help build loyalty with residents and investors. By fostering a strong relationship and demonstrating ongoing value, property managers can build trust and loyalty among investors, and retain them over the long term. IBP™️s help establish the stability, transparency, and asset growth for a real estate investment that an investor hopes to achieve. Improved property performance An Investor Experience Platform™️ can also contribute to improved property performance. For example, by offering discounted property management fees or access to professional services at reduced rates, property managers can help investors optimize their returns and reduce costs. Additionally, incentives such as rent guarantees or eviction protection can mitigate risk for investors and attract more capital to the property. Streamlined communication and transparency A well-designed Investor Experience Platform™️ facilitates effective communication and promotes transparency between property managers and investors. This can involve regular reporting on financial performance, property updates, and the sharing of relevant market insights. Transparent and consistent communication builds trust and confidence among investors, fostering a positive and long-lasting relationship. Competitive advantage A comprehensive Investor Experience Platform™️ can give property managers a competitive edge in the market. When investors have access to exclusive benefits and advantages, they are more likely to choose a property managed by a company that offers a compelling package – and to recommend it to others. Say hello to increased investment inflow and a stronger market position for your PMC. Should You Make an Investor Experience Platform™️ Mandatory? The first thing most property managers ask us when we’re talking about an RBP or an IBP™️ is: Should I make this mandatory for all investors or do I make it a flexible opt-in/opt-out program? Unlike RBPs, where best practices are more proven and established, different PMs are taking different approaches with their IBP™️s. Some have a mandatory level of service set at a flat price. Others may say they’re fine offering a base level of service without these differentiated products, giving investors the choice to simply pay a baseline management fee and opt out of the IBP™️ premium service. Some may offer a baseline to all investors and then give them the chance to opt in for premium IBP™️ services. There are a lot of ways to do it. With the RBP, we’ve found that making it mandatory does not generate nearly as much pushback as people expect – and can be a strong value add overall. Final Thoughts About an Investor Experience Platform™️ The Investor Experience Platform™️ is an innovative way to generate ancillary income and create more value for investors and residents. Similar to Second Nature’s premier Resident Benefits Package, the IBP™️ can deliver high-quality service for investor experience – and help create a triple win for investors, residents, and property management companies. The IBP™️ reinforces the value of a professional property management company for investors and helps differentiate you from the crowd. Stay tuned to learn more about the latest in the IBP™️ space, or learn more about how a resident benefits package can launch a whole new level of value for your PMC.

Calendar icon July 17, 2024

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