Calendar icon April 30, 2024 Clock icon 11:00 AM - 1:30 PM Eastern

Leadership Xchange Online Conference

Second Nature and NARPM® invite you to embrace resilience with our special guest, Hal Elrod, author of The Miracle Morning, and discover strategies to thrive amidst challenges.

100% of ticket proceeds will directly support NARPM®'s 2024 charity, the Pat Tillman Foundation, championing educational scholarships for veterans and their spouses.

Triple Win Leadership Xchange

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About the Leadership Xchange

Twice a year, industry experts get together at the Triple Win Leadership Xchange to share how they maintain high performance amidst industry shifts. Get practical advice and real-world solutions to navigate the complex future of the property management industry.

Who is this for?

This conference is designed for industry leaders including Broker Owners, Operators, or Team Leaders. If you’re at the helm of navigating your team through the property management landscape, this is for you.

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Agenda Overview

All times below are in Eastern Time.

10:55 AM

Zoom Doors Open

11:00 AM

Welcome & Connection Activity

11:30 AM

Resilient Leadership with Hal Elrod

Moderated by Andrew Smallwood

12:20 PM

SFR Industry Change Management Panel 

Wolfgang Croskey
Founder and President at How's My Rental 

1:30 PM



About the Sessions

Andrew Smallwood and Hal Elrod

Fireside Chat with Hal Elrod

Intimate discussion focused on overcoming stress and preventing burnout in the demanding field of property management. In this session, Hal will discuss how the principles of his transformative "Miracle Morning" can be adapted to enhance resilience and improve change management strategies. Property managers will gain valuable insights into effective goal setting, habit formation, and maintaining consistency. Additionally, learn from Hal's expert advice on motivating teams through the challenges of chaos and change. This chat is essential for anyone looking to thrive in high-stress environments and lead their teams to success.

Wolfgang Croskey, Andrea Hardaway, and Gwenn Aspen

Change Management Panel

This panel will provide candid discussion with seasoned leaders about navigating significant industry changes. Wolfgang Croskey, Andrea Hardaway, and Gwenn Aspen will share personal stories of challenges and successes, reflect on lessons learned, and reveal key strategies for effective change management. Gain insights into how these leaders continuously sharpen their skills and lead their teams through transformation with adaptability and proactive communication. Ideal for anyone involved in or interested in leading teams through change.

Benefitting the Pat Tillman Foundation

100% of the proceeds from this Leadership Xchange go to the 2024 NARPM President's Charity, the Pat Tillman Foundation.

The Pat Tillman Foundation is a dynamic organization dedicated to empowering military veterans and their spouses through academic scholarships, professional development opportunities, and a supportive community.

Inspired by the legacy of Pat Tillman, who left his professional football career to serve in the U.S. Army and was tragically killed in Afghanistan, the foundation focuses on building a diverse community of leaders committed to service beyond self. The scholarships and programs provided by the foundation aim to help these individuals make an impact in their fields and communities.

Leading With Resilience Through Change

This interactive event will empower you with the strategies and insights to adapt and excel.



Real-time transformation and momentum

It’s time to see genuine change in your business!

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Powerful insights that you can apply immediately

Do more than hit the ground running.


The benefits of XCHANGE

This is the same industry-leading approach used by Facebook, NASA, BMW, and Nike to unlock collective wisdom and create rapid growth!

Video Coming Soon!