Welcome to life at Second Nature

This isn’t just another job. It’s where your career moves in, moves up, and lives its best life.

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The Foyer: We think first impressions matter

Your journey begins here–with purpose. Step into Second Nature Academy, our new hire experience that gets you plugged into our product, people, and purpose in your first week. You’ll meet the neighbors (aka your team), learn the floorplan (our org), and settle into the rhythm of life here. It's not just orientation—it's your welcome party.

The Office: Remote, but not removed

We’re a remote-first company, but that doesn’t mean you’re on your own. Our setup is designed to keep you connected, supported, and thriving from day one. With real-time collaboration and two team-wide in-person summits each year, you’ll always feel part of the crew.

The Living Room: Where everyone belongs

Our culture is built on showing up as your full self. We don’t just welcome differences, we celebrate them. This is a space where DEIB is built into the very foundation, not just tacked on in the corner.

That spirit lives in our thriving, employee-led DEIB group, which meets biweekly and is open to all. Together, we discuss, share, and drive real DEIB initiatives that shape our workplace and strengthen our community.

At Second Nature, you'll find open dialogue, intentional hiring, and a whole team rooting for you to grow, thrive, and feel seen. It’s your living room, after all—you should feel at home.

The Study: Learn, grow, repeat

Thinking about leveling up? Growth isn’t just encouraged at Second Nature — it’s built in. We reimburse employees for continuing education, certifications, and professional development that help you grow in your role and beyond.

And once a year, we host Second Nature University—a dynamic in-person event where our leadership team brings us together to learn, connect, and deepen our understanding of the industry and each other. Around here, lifelong learning isn’t a bonus—it’s part of the blueprint.

The Backyard: Where we all get together

Sometimes it’s nice to get out of the house. Especially to attend our annual SNKO (Second Nature Kickoff)—our company-wide gathering to align, celebrate, and get inspired for what’s ahead.

We press pause, fly everyone in, and spend time reflecting on the past year, recognizing standout teammates, and setting goals for the future. It’s face time with familiar collaborators and new faces alike—because the best teams grow stronger together.

Life at Second Nature

We’re the launchpad for every successful Resident Benefits Package (RBP). We get to work side-by-side with our partners to help them build an experience that feels effortless for their teams and adds real value for their residents.

As an IM, you’re the go-to guide—helping partners navigate everything from advertising and leasing to move-ins, renewals, move-outs, and owner communications. You’re not just walking them through a process; you’re helping them transform their day-to-day operations by integrating RBP into their workflows in a way that feels natural and sustainable.

Blais Case

Senior Implementation Manager

As a CSM at Second Nature, I have the privilege of managing partnerships with property management companies nationwide. Together, we deliver a Resident Benefits Package that creates a true triple win—for residents, property owners, and our partners.

It’s incredibly rewarding to know that the work we do makes everyday living easier and more valuable, while driving real results for the businesses we support. And I get to do it alongside a passionate, collaborative team—one that’s redefining what’s possible in our industry and raising the bar for what great service looks like.

Lola Buhler

Client Success Manager

A Day in the Life in my role as a Product Manager at Second Nature includes collaborating across departments to build the very best resident experiences. It is equal parts fulfilling and challenging to prioritize new features, understand the 'why' behind our work, and drive outcomes that matter for our customers. Second Nature has a culture of extreme ownership, where doing your best work means you love what you do. I find that to be true consistently across our teams!

Adam Rukin

Sr. Product Manager, Integrations

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