Turn Season Is Coming: Are You Ready?
Can you feel it in the air?
The temperatures are getting warmer. The rain is coming. The flowers are starting to wake from their winter slumber. There’s a sense of new life all around us—like the world is stretching after a long nap and getting ready to move again.
This time of year always brings renewed energy. We are shaking off the slower pace of winter and getting ready for the hot summer nights. But there’s a season in between that makes all of that possible—a season that doesn’t always get the spotlight, but quietly sets everything else in motion.
And in property management, we know that season well.
Of course, I’m talking about spring.
It’s the time of year where things start to pick up. Not all at once—but steadily.
Maintenance requests increase. Leasing activity builds. Conversations with owners become more frequent. And before you know it, you’re moving faster than you were just a few weeks ago.
The interesting thing about spring is that it’s not actually the busiest season. It’s the setup for it.
It’s the in-between.
The part where what you do now determines how the next few months will feel.
My Maintenance Coordinator said to me the other day, “It’s actually been really calm and light… but I know what’s coming.”
And don’t we all?
It happens every year. The hustle and bustle of summer is just around the corner. Move-outs will stack up. Turns will overlap. The pace will pick up quickly.
So how do we prepare now for the surplus of turnovers we know is coming?
Here’s my go-to checklist for the season ahead:
🌸 Your Spring Property Management Checklist
Property readiness
- Address deferred maintenance from winter
- Schedule HVAC servicing early
- Clean gutters and check drainage
- Refresh landscaping and overall curb appeal
Resident communication
- Remind residents of lawn care and upkeep expectations
- Communicate upcoming seasonal services (HVAC, pest control, etc.)
- Reinforce how to submit maintenance requests
- Review emergency protocols and align expectations
Turn preparation
- Review lease expirations (next 60–90 days)
- Identify likely renewals vs. non-renewals
- Begin conversations with owners on expectations and strategy
- Ensure inspection timelines are being met
Vendor & team alignment
- Confirm vendor availability for peak season
- Establish backup vendors
- Set clear expectations on timelines and communication
- Align your team on roles during turns
- Identify gaps now—before volume increases
Process check
- Revisit your turn process and identify bottlenecks
- Ensure quick post move-out inspections
- Confirm approvals are happening efficiently
- Strengthen communication between departments
- Simplify wherever possible
Spring isn’t about doing everything—it’s about doing the right things early.
Because when the season shifts (and it will), you won’t be scrambling to keep up…
You’ll already be in motion.
Happy spring,
Brandy Landon
Broker/Owner
This week's must-sees
- ShowMojo has introduced a new AI Virtual Agent that can answer questions about listings 24 hours a day. The new service is currently in beta.
Last chance to be an MVP at NARPM® Broker/Owner!
With Broker/Owner less than three weeks away, time's running out to get MVP status! Get a ride from the airport, beignets at check-in, exclusive swag, and more, all for free.
Manage This! Episode 3 now streaming
It's Brandy's debut on Manage This! Check out her episode and see how well she navigates our obstacle course while fielding questions about her experience in property management.
Join our next Triple Win LIVE!
Our next Triple Win Live Workshop, Business Development Mastery, is less than a week away! Join Ben Smith (BrightReach Sales), Tim Wehner (LendingOne), and Andrew Smallwood (Second Nature) for a real conversation on what it actually takes to build a business development engine as a broker/owner — and what investors are really looking for in a PM partner.
Making property management Second Nature
Our friends at Crane just reopened membership applications! Don't miss your chance to join a growing property management community.
Crane members enjoy:
- A vibrant online mastermind community
- Exclusive benefits from Crane’s partners, including from Second Nature!
- One, two, and four week Crane Break challenges designed to get company owners out of the day to day grind with support from other operators who have done it before
- In-person Unplugged dinners, events at conferences, and yearly Horizons retreats
- and much, much more!
Applications are open until April 15th.
AI Corner: ChatGPT vs. Claude
If you've been using ChatGPT as your go-to AI tool (and honestly, most of us have), it's worth knowing there's a serious shift happening. Anthropic's Claude has more than doubled its paid subscriber base in 2026, and it recently hit #1 in both the App Store and Google Play.
What's driving it? A couple of things worth paying attention to:
- Claude outperforms ChatGPT on coding and reasoning benchmarks
- Claude's writing sounds more like a person and less like a robot
ChatGPT is still the bigger platform with more features (image generation, video, voice). But if you're primarily using AI for writing, analysis, and thinking through problems, Claude is worth a serious look.
See you in a couple of weeks,
💜 The Second Nature team
March 25, 2026
